Refund policy

We want you to be fully satisfied with your purchase. If you are not completely happy, we’re here to help.

Returns

• Returns are accepted within 3 days of delivery.

• Items must be unused, in original packaging, and in the same condition as received.

• Certain items such as used ritual products, customized items, and perishable goods are non-returnable.

Refunds

Once we receive and inspect the returned item:

• Approved refunds will be processed within 5–10 business days.

• Refunds will be issued to the original payment method.

Exchanges

We replace items only if they are defective or damaged. If you need an exchange, contact us with photos of the item.

Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or incorrect.

• Original shipping fees are non-refundable.

Contact for Returns

To initiate a return, contact us at:
Email: support@sattviksanatanastore.com